Hipster with Camera

FAQ

Frequently asked questions

How do I rent gear?


Contact us using the form, send us an email (gearhousewindsor@gmail.com), or call us (519-817-1388) to get information on renting equipment.




What if I don't know what gear I need for a project?


Alright great! Follow these simple steps:

  1. Contact us with your project details
  2. Get your answer
See easy




What if I don't know how to use a piece of gear?


If you're looking to rent some equipment but don't know how to use it, contact us and we'll be happy to show you around the gear. We do also run one-on-one training for higher end equipment.




Oops, what happens if I break the gear?


There are two types of repairs on equipment.

  1. Electronic
  2. Physical
Electronic - If the repair is electronic we will be charging the Insurance cost and repairing the camera out of our pocket. Physical - If the product is damaged to renters fault the product will have to be paid back at cost of repairs.




You don't have the gear I'm looking for.


Oh we're sorry about that. Gear House is a brand new rental, if there is something that you would like but we don't have send us a referral message to request an item. Click here to message us You can also sign up to our Emailing list to get notified when new products for rent are available!